Returns and Exchanges

Returns & Exchanges & Replacements
On all products not covered by the exemptions listed below we offer a 30 Day Money Back Guarantee. This guarantee includes the purchase price of the product(s) only and is not extended to any shipping, handling fees, or brokerage fees that may have occurred. Further the products must be returned in new, unworn condition with all original product tags intact.

Click to download the Return Form in PDF format or view it on the web: RETURN FORM

Damaged or Defective Items
If you receive a damaged or defective item, please contact us immediately at siouxshop@theralph.com. We cover shipping charges if there was damage to the item due to shipping.

If there is extensive damage to the carton, please refuse delivery of the order and contact us immediately at siouxshop@theralph.com. Please include your order number when you contact our support specialists.

Click to download the Return Form in PDF format or view it on the web: RETURN FORM

Return Exceptions PLEASE READ
Returns or Exchanges CANNOT be granted on any:
Special Order Products, Customized Products, or Sale Items.

Product Warranties
We guarantee the product to be delivered in satisfactory condition after which any issues concerning quality, wear, or defective workmanship are solely the responsibility of the manufacturer.

To Exchange Or Return
If you should need to exchange or return a product and it is within the policy listed above please print the following Return Form send it with the products.

Click to download the Return Form in PDF format or view it on the web: RETURN FORM

Price Adjustments
No merchandise credit, refunds exchanges or price adjustments will be issued for items marked as on sale, clearance or close out. Price Adjustments will not be offered for online discount coupon codes.

A one-time price adjustments must be completed within 14 days of the order date.

Proper receipts must be provided by customer.

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Supporting UND Athletics

The Sioux Shop’s profits are reinvested back into the athletics enterprise to help support the development of UND’s Athletic programs and student-athletes.

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